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Our Featured Managed Services address specific industries and use case solutions. Risetime has assisted our clients with a wide range of managed services and solutions for more than 25 years. Our maturity, expertise, and dedication have helped clients achieve their goals.



R2 DAM is an “orchestration engine”, which means content and media can move, transform and conform based on the data, path, and destination. Risetime created R2 DAM as a way to address content and metadata flows across platforms and applications. The R2 DAM engine provides interconnected components to orchestrate that flow in complex ecosystems.

R2 DAM unifies the tech stack, extending, embedding, and enabling DAM and content functionality at the point of interaction and throughout the media supply chain. It adheres to security and access controls, with auditability and notifications, and with two-way communication for analytics and reporting. Here are some examples of complex orchestration of multiple workstreams, applications, and content flows.

  • Product Information (PIM) populates online catalogs with images, data, and pricing pulled from Master Data (MDM) and DAM, returning analytics and reporting for better decision-making. 

  • Personalization of CMS and customer experience requires individualized content to be delivered at the point of interaction, based on the profile data of the customer. Efficient and timely delivery requires the coordination of different systems to create a compelling and engaging customer experience.

  • FDA compliance for life sciences use cases. R2DAM can manage the chain of custody,
    medical-legal-regulatory (MLR) review, audit trails, licensing, and rights information through active governance 

DAM is frequently considered to be foundational to tech stacks and platforms - a core repository, a single source of truth, and a central hub for content. This monolithic view of DAM is giving way to  “headless” in which the DAM system has no front end. The DAM functionality can be embedded within adjacent applications or purpose-built, based on specific user needs. R2 DAM enables orchestration requirements using your existing DAM or migrating to a new one. R2DAM can address a specific use case or rationalize a company’s information architecture to solve systemic issues and optimize the content flows for people, processes, and technology.

Librarian Services

Risetime Library Services leverages cloud-hosting, on-premises staff augmentation, or both based on your tech stack, configuration, workflows, and business needs. We serve many organizations that want to outsource their information management or DAM systems and utilize our expertise, reducing all that DAM complexity to a simple monthly fee. We can work out a plan that works for you.

Our Library Services include:

  • Assessment and review

  • Migration, ingest, transformation and management

  • Archiving

  • Data models

  • Metadata and taxonomy

  • Security, access and user management

  • Content lifecycle

  • Expiration and destruction

  • Compliance review and approval

  • Governance and process/change management

  • Training and support


Cara Platform
Case Study

CARA is a data and content management platform that helps companies in regulated industries such as Health and Beauty, Life Sciences, finance, energy, and manufacturing transform their complex business processes and remain compliant. The unified CARA Life Sciences Platform™ is the pre-configured, out-of-the-box layer with standardized apps for Regulatory, Quality, Safety, and Clinical processes powered by a single structured data lake that gives users instant access to cross-functional data and enables powerful process optimization. 

“Our partnership with Risetime is a very exciting opportunity. Our CARA Platform provides rich functionality for companies across all regulated industries to remain compliant and keep up with the changing regulations, and with the expertise and guidance provided by Risetime we can ensure that customers are thriving and improving the way their organization works.” 


Case Study

The Risetime team are experts in updating and modernizing any version of OpenText Media Management. We have helped many companies migrate to the cloud and get on the latest version to take advantage of new features and functionality. Plus, we can integrate OpenText with Slack, Workfront, product information management, and many other applications. No pain – just optimal efficiency and minimal downtime. Risetime is an OpenText Premier Partner with priority support. We are experts in these products and provide superior managed services, technical support, and training to drive success.  Our flexible offerings meet any budget and can provide dedicated, shared, or cloud-based solutions based on your needs.


  • We eliminate the need for your staff resources that are administering your OpenText deployments today.

  • Annual OpenText maintenance costs are included with our first-line support.

  • As part of your hosting services, we provide constant health and performance checks to your system based on OpenText best practices and proactively respond to mitigate issues and downtime for your users.

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