OPENTEXT Managed Services
Whether you have existing OpenText software or are just starting your EIM journey, Risetime will enable you to leverage the cloud to reduce TCO and simplify your EIM infrastructure. Our tiered cloud packages allow our clients to choose their appropriate service level while increasing agility as business demands change.
We are an OpenText Premier Partner and as experts in the products we are able to provide superior managed services and support to our clients versus traditional hosting provider. We have flexible offerings to meet any budget and can provide dedicated, shared or cloud-based solutions depending on your needs.
We eliminate the need for your part-time resources that are administering your OpenText products today.
We can even include your annual maintenance costs with OpenText and provide first-line support instead of OpenText support.
As part of your hosting services we provide constant health checks of your system based on OpenText best practices to ensure we find any potential performance challenges before your users notice.
If you are purchasing new licenses from OpenText, we can even include your license purchase as part of the hosting term and reduce your upfront intital investment for the software. You still own the software at the end of the hosting agreement.