Risetime Helps CPS Streamline Invoice Processing

Chicago Public Schools recognized that its accounts payable business process was inefficient and costly.  A manually intensive, paper based process needed to be rethought.  At the time, invoices came in and were passed between clerks to complete business tasks and finally imaged for archival purposes.  The district had no way to measure what was happening in the process, and where the process was breaking down.  They needed a partner who could analyze the process, identify inefficiencies and their costs, and develop a strategy to achieve efficient business processing.

Risetime analyzed the Accounts Payable business process, identified a strategy to address the inefficiencies in the process, and executed a strategy to achieve efficient business processing for invoices. 

Risetime automated the processing invoices for payment.  With this new system, when the invoice is received, it is imaged into a document management system.  Workflows were created to allow A/P personnel to electronically process and route invoice information for payment.

A web based system provides CPS users, vendors and CPS schools with the ability to view purchase orders and invoice information, such as status of an invoice, online.  In addition, the web-based application allows users to view an electronic image of the document using the web.  This system integrates with Oracle Financials at Chicago Public Schools to get information on invoices and purchase orders. 

 Highlights

By automating the Accounts Payable business process, and developing tools to enable self service for vendors who wanted additional information on their invoices, Chicago Public Schools has been able to:

  • Reduce A/P processing staff from 34 people to 12
  • Improve time to process invoices by 200%.
  • Ensure consistency of process and replicability reducing errors in invoices
  • Process approximately $4 Billion in A/P per year without increasing staff
  • Significantly reduce vendor calls on invoice status or invoice history