open text


Risetime has expertise in products across all 5 of the OpenText Enterprise Information Management (EIM) pillars and we have been doing so for over 10 years. From Capture to Taxonomy to Search to Distribution, we help organizations control the end-to-end lifecycle of their content and all the process steps in between.

 

INTEGRATION

In addition to our core Content Server expertise usually at the center of our solutions, we are enterprise integration and process experts. In order to deliver real business value, the content must be accessible via all interfaces and all applications in use. Whether it is SharePoint, SAP, Dynamics, Salesforce or internal applications, Risetime has delivered fully integrated solutions for our clients.

 

VALUE ADD

We have also developed a set of products that help our clients extend their OpenText products and modules. One product of particular interest is a duplicate check module for Content Server that helps to determine if users are adding similar content and notifies them of such content prior to uploading. This has helped our clients finally achieve the “single source of truth” goal across the enterprise.

 

APPROACH

Our (312) methodology includes a quick start, rapid prototypes and technology spikes that allow us to deliver agile projects in 90 days or less. In today’s world, our clients demand results and business value quickly. Our methods, experience and lessons learned also allow us to propose “fixed and firm” projects that reduce our clients exposure

and risk.

 

Managed Services

Managed Services in the Cloud combines the benefits of a cloud solution with the security and control management of an on-premises deployment enabling organizations to manage, exchange, and socialize enterprise information in an easy and scalable cloud.

Managed Services in the Cloud enables organizations to:

  • Optimize operating costs through flexible pricing and deployment strategies
  • Enable organizational elasticity for faster turn around and business agility
  • Maintain control and management of core assets in a secure environment
  • Address a resource gap in skills
  • Re-focus resources on core competency
  • Realize savings in operating costs
  • Improve responsiveness to new business partner requirements

Risetime has years of experience hosting business critical solutions for customers. We provide solutions, not infrastructure, to our customers. Managed Services in the Cloud is much more than a conventional cloud service provider. A solution goes beyond the infrastructure tier and into operational application management. Not only does a team of capable EIM experts design and deploy the architecture to support your solution, they also administer it for you.

How can you balance the need to reduce costs, cut resources and address information security with the demand for better business information responsiveness, scalability, and agility?

 

You own your data in your own private cloud (AWS, Azure or Google).

You own the data you entrust to our team. We keep it confidential and classified, secured with enterprise-class technologies from 1 of the 3 leading cloud infrastructure providers.

 

Solid process framework

Your deployment and operations are managed efficiently and effectively with a proven process framework that includes ITIL and COBIT.

 

Clear Service Level Statements

Your solution is covered by strict Service Level Agreements (SLAs) that can scale based on business requirements.

 

Global Support

Your organization is supported by a Customer Service organization that is available 24x7 in multiple languages.